24/7 imaging operations coverageSecure • Responsive • Clinically coordinated

Teleradiology, beyond the read

Imaging expertise. Operations, connected.

One coordinated partner for radiology interpretation, remote MRI operations, workflow management, and the back-office services that keep every study moving.

24/7 coverageSubspecialty routingEnd-to-end support
NovateleRad technologist monitoring a live remote MRI suite
Always connectedFrom referral to final report
24/7/365Operational coverage
STATPriority worklist routing
Multi-siteCentralized coordination
One teamClinical + operational support

Comprehensive services

A stronger imaging operation at every step

Flexible services designed to work independently or as one connected operating model.

01

24/7 Radiology Reading

Reliable coverage, defined turnaround targets, and intelligent case allocation across modalities.

02

Subspecialty Expertise

Route studies to appropriately qualified readers in neuroradiology, MSK, body, and more.

03

Worklist Management

Active PACS/RIS monitoring, priority escalation, workload balancing, and exception handling.

04

Critical Results

Rapid communication, documented acknowledgment, and closed-loop escalation workflows.

05

Referral & Authorization

Eligibility checks, prior authorization support, missing-order follow-up, and scheduling coordination.

06

Analytics & Quality

Actionable visibility into volume, turnaround, pending cases, service performance, and quality.

Dedicated remote MRI operations center with technologists and multiple clinical monitorsRemote MRI Operations

A dedicated command center

Technical support, right when the scanner team needs it.

Where technically, contractually, and legally appropriate, centralized teams can support examination readiness, protocol coordination, communication, and scanner-status tracking.

✓
Live technologist coordinationClear, responsive communication throughout the exam workflow.
✓
Protocol workflow supportStructured pathways for protocol questions and escalation.
✓
Exam status visibilityCentral monitoring of readiness, progress, and exceptions.
✓
Multi-site operationsOne team coordinating activity across distributed facilities.

End-to-end coordination

One continuous imaging workflow

Reduce handoff friction with an operations partner that sees the whole journey.

ReferralOrder intake and documentation review
AuthorizationEligibility and payer coordination
SchedulingPatient and facility coordination
ImagingExam status and technical support
InterpretationSmart routing and radiologist read
ReportDistribution, escalation, and follow-up

Operational intelligence

Visibility that turns workflow into performance.

A connected operations layer helps teams identify exceptions sooner, manage service levels, and continuously improve.

Live worklistsPriority, aging, and exception views
TAT monitoringTargets by client and service line
Quality signalsStructured review and follow-up
Operational KPIsVolume, productivity, and trends

Build a more resilient operation

Let’s rethink what your radiology partner can do.

Tell us where your workflow needs more coverage, coordination, or visibility.

Start a conversation →